What Pizza and Super Bowl Sunday can teach us about respect
The day I learned about the rarely seen value of treating people with respect. Super Bowl Sunday, one of the two days of the year you cannot get off work if you are a pizza delivery driver because it’s so freakin busy. (New Year’s Eve is the other, in case you were wondering.) I remember this exchange like it was yesterday. I, a lowly delivery driver at Hungry Howie’s Pizza, watched a game play out in front of me that I won’t forget. One of the drivers was helping out with the phones, and he grabs a new order ticket and runs it to the front of the make line. Pizza goes in ahead of probably 30 or so other orders and gets handed to me two seconds after it gets cut and boxed. I still remember the address: Lone Jack Road in Encinitas.
Here’s why they got to jump the very long line and get (likely the only) very hot pizza we delivered that day. Two reasons, they were regulars known to the staff, and they were really nice people and very good tippers.
Everyone responds well to being treated with respect, and how do you show respect to someone in service? A smile and a nice tip. Even though I had never been to that house before, I knew that house the same way I knew about all the regulars … coworkers talk, a lot. I knew who was not nice, who would stiff me, and who would open the door naked to see if they could get a reaction (yes, that does happen … gross). And those things matter because nobody is ever just a delivery driver, a server, or a clerk at the gas station. It’s a small world, and they are someone you may encounter again and you better hope they remember you with fondness or you may not get that job you are applying for, that loan you want, or ever sit at the nice table in a restaurant.
Speaking of small world. That house on Lone Jack had a little fire and I, also a claims assistant for Allstate insurance, took that claim. I also knew the claims adjuster; he and I were good friends … ok dating. So he got to hear from me what good people they were and how he should settle the claim quickly and in their favor, which he did.
Did the people I took that pizza to on Super Bowl Sunday know their $5 tip and warm friendly personalities would mean an easy fire claim experience? Nope. But then do we ever know how our kind words and actions end up coming back around to us later? I am going to say rarely if ever.
So think about that the next time you are feeling like having a bad day at the expense of someone in your vicinity or you feel like stiffing a server. Decide to be kind and respectful no matter what and how you are feeling. You never know how that will get repaid later. And NEVER EVER EVER leave a lit candle unattended. Ask the people living on Lone Jack Road about this.
Soul Connect Hypnotherapy
Encinitas, CA 92024